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Don't Lose Email Leads in Your Spam Filter

from: Margaret Grisdela

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Chances are you could be missing important business opportunities if your email Inbox utilizes a spam filter. Take a few minutes now to investigate your email screening procedures for messages received from unknown senders. You might even discover a new client hiding among the spam!

Email inquiries from new business prospects, which by definition are unknown and unexpected when they arrive in your Inbox, can take a detour to your spam box without your knowledge.

When was the last time you did not receive an email sent by a client or friend? Failed email delivery can be quite common. Usually the sender just emails you again until you receive the message.

Now imagine a situation where somebody (like a prospective legal client) sends you an email that you don't receive, but they don't tell you about it. Attorneys or paralegals frequently contact a number of experts via email and engage the most qualified candidate who responds first. You miss out on a potential engagement if the email inquiry does not show up in your inbox.

Here are five easy steps to protect your email, receive incoming leads and avoid technical nightmares:

1. Check your spam box often if you use automated email filtering. Microsoft Outlook 2003 and AOL give you the ability to control the settings and security levels for your incoming email.

2. Add a response form to your Website. Your Webmaster can set this up so that you are automatically alerted with an email recognized by your server.

3. Update your "safe" and "blocked" sender lists often, especially if delivery is controlled at the ISP level. Add a law firm's email domain to your approved email list when you get a new client from the firm.

4. Separate business from personal correspondence by using two different email accounts.

5. Avoid downloading free software or clicking on unsolicited ads. If you do, you may find yourself subject to a virus or malicious Adware attack.

About the author:
Margaret Grisdela is President of Expert Law Marketing and Legal Expert Connections, specializing in business development in the legal market and expert witness recruitment. She writes for HGExperts.com.



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How Does A Server Admin Handle An Abuse Issue?

from: William R. Nabaza of http://www.Nabaza.com/

Most server administrators I know and have talk to enforces prevention and avoidance to be reported as a spammer instead of facing it head on for a cure, they avoid it. Here are some practical steps based on my experiences since 1995 of being a Server Administrator on how to avoid it. We know server administrators are not just part of the system, they are the "system" themselves enforcing zero-tolerance against spam. First and foremost is the foundation of a server of how an abuse or abuse reporting system is setup and placed.

1. Setup a separate dedicated email for this (preferably not using one of your domain's email system or preferably hosted on another server). This email's sole purpose is to receive computer generated logs of abuse report made within 24 hours ...

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