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	<title>G-Lock Software New and Updated Knowledgebase Articles</title>
	<link>http://www.glocksoft.net/helpdesk/kb.php</link>
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	<item>
		<title><![CDATA[&quot;Out of memory&quot; error on PostgreSQL database]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=6990-GKZC-4804</link>
		<description><![CDATA[When using the database list option, the program gives the &quot;out of memory&quot; error. I'm using a large email list (over 500,000). ~300,000 of them have already been processed. I try to start the processing again and get the &quot;out of memory&quot; error, the program cannot verify the list anymore. The only way to solve this is to move the processed records into another table, and delete them from the original table. My list is in a PostgreSQL database, accessed over ODBC.]]></description>
		<pubDate>Mon, 06 Feb 2012 10:08:47 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=6990-GKZC-4804</guid>
	</item>
	<item>
		<title><![CDATA[How to add undeliverable emails to Exclusion List]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=1717-TYSV-0906</link>
		<description><![CDATA[According to the Sent Manager, I have a number of emails that were not delivered (user not found etc). How can I get them &ldquo;out&rdquo; of the list into some kind of exclusion list or even a text file?]]></description>
		<pubDate>Tue, 17 Jan 2012 14:19:45 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=1717-TYSV-0906</guid>
	</item>
	<item>
		<title><![CDATA[Why do I get an error when trying to connect to MySQL database from G-Lock EasyMail?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=3371-QDGV-8428</link>
		<description><![CDATA[I am trying to connect to a MySQL database from G-Lock EasyMail. I followed the steps from this tutorial, but I am getting this error message [architecture mismatch between the Driver and Application] when I click &quot;Test connection&quot; in G-Lock EasyMail. I have Windows 7 64-bit system. Could it be the problem?
]]></description>
		<pubDate>Tue, 27 Dec 2011 11:28:48 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=3371-QDGV-8428</guid>
	</item>
	<item>
		<title><![CDATA[Will G-Lock Analytics show mobile clients in the report?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=7612-ETJX-8518</link>
		<description><![CDATA[Would the report let us know if our recipients were opening our emails on an iPad/iPhone?]]></description>
		<pubDate>Thu, 01 Dec 2011 13:16:26 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=7612-ETJX-8518</guid>
	</item>
	<item>
		<title><![CDATA[Can I change the URL that I submit in the campaign?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=6999-EDLV-6683</link>
		<description><![CDATA[I submitted one URL to about a half of directories and would like to continue submitting another URL. Is it possible?]]></description>
		<pubDate>Thu, 01 Dec 2011 12:57:20 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=6999-EDLV-6683</guid>
	</item>
	<item>
		<title><![CDATA[Can I export the URLs where my site is listed to a file?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=2717-YIOM-2114</link>
		<description><![CDATA[Is there any way to export the URLs of the pages where my link is listed to a file? Please, tell me.]]></description>
		<pubDate>Thu, 01 Dec 2011 12:51:59 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=2717-YIOM-2114</guid>
	</item>
	<item>
		<title><![CDATA[What does the Success, Listed and Bypassed status mean?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=9490-QRPN-3985</link>
		<description><![CDATA[What is the difference between the Success and Listed status? And what does &quot;Bypassed&quot; mean?]]></description>
		<pubDate>Thu, 01 Dec 2011 12:41:54 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=9490-QRPN-3985</guid>
	</item>
	<item>
		<title><![CDATA[The number of opens is unusually low]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=1501-YAXM-3443</link>
		<description><![CDATA[2 of 3 emails I sent out last night  are not showing any reasonable number of opens. Can you take a look and  see if I did anything wrong?]]></description>
		<pubDate>Fri, 04 Nov 2011 14:02:03 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=1501-YAXM-3443</guid>
	</item>
	<item>
		<title><![CDATA[Error: &quot; The field is too small to accept the amount of data you attempted to add&quot;]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=8222-IPLV-9658</link>
		<description><![CDATA[I ran my first verification list of 8000+ emails. I received this error &quot;Error: The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data&quot;. Can you offer any advice?]]></description>
		<pubDate>Fri, 04 Nov 2011 10:39:14 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=8222-IPLV-9658</guid>
	</item>
	<item>
		<title><![CDATA[Why is the number of processed emails greater than the number of total emails?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=6466-UPFJ-3393</link>
		<description><![CDATA[In the Sent Manager the number of emails in the Processed column is greater than the number in the Total column? What is the problem? Does it mean that some emails were sent twice?]]></description>
		<pubDate>Fri, 04 Nov 2011 10:12:21 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=6466-UPFJ-3393</guid>
	</item>
	<item>
		<title><![CDATA[I don't see the email addresses in my reports]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=7184-QRPV-9740</link>
		<description><![CDATA[I see the number of opens and clicks but I don't see who opened the email and clicked on the links. What am I doing wrong?]]></description>
		<pubDate>Thu, 03 Nov 2011 12:22:20 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=7184-QRPV-9740</guid>
	</item>
	<item>
		<title><![CDATA[What is the tag for?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=4286-OSKN-3312</link>
		<description><![CDATA[I don't know what I should enter into the &quot;Tag&quot; field when I add the campaign. What is the tag used for?]]></description>
		<pubDate>Thu, 03 Nov 2011 11:21:00 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=4286-OSKN-3312</guid>
	</item>
	<item>
		<title><![CDATA[Why do I enter the number of bounce emails in the campaign?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=1247-UFCM-2217</link>
		<description><![CDATA[When adding a campaign, I see a field to enter the number of bounce emails. What do I type there? I don't know how many bounce emails I will have.]]></description>
		<pubDate>Thu, 03 Nov 2011 10:51:43 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=1247-UFCM-2217</guid>
	</item>
	<item>
		<title><![CDATA[How to add the number of recipients to the campaign from G-Lock EasyMail?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=7179-EIFG-6126</link>
		<description><![CDATA[Whilst adding a new campaign from G-Lock EasyMail, I cannot see an area where I can add the number of recipients. Should I do this by opening the campaign online?]]></description>
		<pubDate>Wed, 02 Nov 2011 12:27:53 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=7179-EIFG-6126</guid>
	</item>
	<item>
		<title><![CDATA[What is the redirect script used for?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=2545-ETIJ-4971</link>
		<description><![CDATA[I don't understand using redirect scripts. Why do I need to upload it to my site and how do I do this?]]></description>
		<pubDate>Wed, 02 Nov 2011 12:00:06 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=2545-ETIJ-4971</guid>
	</item>
	<item>
		<title><![CDATA[Some email addresses in the reports show in an unreadable format]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=2347-RSJB-8056</link>
		<description><![CDATA[We are looking at our recipient activity reports and seeing that there are several email addresses that show as unrecognizable character strings. A couple of these addresses show a lot of email open and click activity and we would like to have some idea of who they are and what is going on. Your help is much appreciated.]]></description>
		<pubDate>Mon, 31 Oct 2011 12:03:05 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=2347-RSJB-8056</guid>
	</item>
	<item>
		<title><![CDATA[Can I use G-Lock Analytics with any email client?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=3196-IZXM-6967</link>
		<description><![CDATA[Can G-Lock Analytics be used with any email client?]]></description>
		<pubDate>Mon, 31 Oct 2011 11:43:09 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=3196-IZXM-6967</guid>
	</item>
	<item>
		<title><![CDATA[Why is the number of opens and clicks always the same?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=6753-SJKC-5521</link>
		<description><![CDATA[Since I&rsquo;ve been using the redirect script (the last 3 emails sent), I&rsquo;m not getting many open stats which is highly unlikely. I spoke to somebody who had opened the email but her email address did not reflect in the recipient activity list. Can you help me with this please?]]></description>
		<pubDate>Mon, 31 Oct 2011 11:28:28 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=6753-SJKC-5521</guid>
	</item>
	<item>
		<title><![CDATA[How do I choose the plan?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=1238-EILV-8471</link>
		<description><![CDATA[If I had 30 groups and each had 8000 subscribers, the Basic plan would be ok? But if just one of the 30 groups had 12000 then I&rsquo;d need to go up to the next level, right?]]></description>
		<pubDate>Mon, 31 Oct 2011 11:02:18 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=1238-EILV-8471</guid>
	</item>
	<item>
		<title><![CDATA[Is there a free plan for G-Lock Analytics?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=1465-TLXM-0436</link>
		<description><![CDATA[I want to test this service first. Do you have a free plan?]]></description>
		<pubDate>Fri, 28 Oct 2011 13:36:04 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=1465-TLXM-0436</guid>
	</item>
	<item>
		<title><![CDATA[Why am I not getting any blogs at all?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=5560-QTUZ-4117</link>
		<description><![CDATA[No matter which keyword I enter, Fast Blog Finder is cycling through something but coming up with zero blogs. I am choosing obvious words like &quot;finance&quot; and &quot;mobile&quot; to get at least something. I'm connected to the Internet because the program displays query suggestions when I'm typing the keyword. Maybe I have any settings wrong?]]></description>
		<pubDate>Thu, 27 Oct 2011 13:29:13 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=5560-QTUZ-4117</guid>
	</item>
	<item>
		<title><![CDATA[Why am I unable to load a list of blogs?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=8875-IFGC-9620</link>
		<description><![CDATA[I could not load a blog list containing URLs. I used to be able to load one but now even with the latest version, the problem still persists. It says - Processed:100; Loaded:0. Could you give me a support as to what could have gone wrong here?]]></description>
		<pubDate>Thu, 27 Oct 2011 12:55:59 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=8875-IFGC-9620</guid>
	</item>
	<item>
		<title><![CDATA[Does Fast Directory Submitter automatically solve CAPTCHA?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=2811-UPHV-5578</link>
		<description><![CDATA[How do I add/activate auto-decaptcher for the submission?]]></description>
		<pubDate>Thu, 27 Oct 2011 12:12:48 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=2811-UPHV-5578</guid>
	</item>
	<item>
		<title><![CDATA[Can I submit the site on a daily basis?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=5384-JLNM-1293</link>
		<description><![CDATA[Can I submit my site daily with Fast Director Submitter or should any periods be between submissions?]]></description>
		<pubDate>Tue, 25 Oct 2011 14:25:33 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=5384-JLNM-1293</guid>
	</item>
	<item>
		<title><![CDATA[My site is listed in very few directories]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=7112-YAGB-0887</link>
		<description><![CDATA[I have submitted my site to around 1060 directories around 10 days back. I check regularly how many have been listed. I found that only 87 are listed out of 1060 sites I have submitted. How long do I need to wait for mys site to be listed in all the directories?]]></description>
		<pubDate>Tue, 25 Oct 2011 12:11:39 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=7112-YAGB-0887</guid>
	</item>
	<item>
		<title><![CDATA[How can I buy the full version of Fast Directory Submitter?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=7255-HKLC-8476</link>
		<description><![CDATA[Is it possible to buy the full working version of&nbsp; Fast directory submitter? How much is it?]]></description>
		<pubDate>Tue, 25 Oct 2011 10:53:23 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=7255-HKLC-8476</guid>
	</item>
	<item>
		<title><![CDATA[Does Fast Directory Submitter submit the site automatically?]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=8638-UKLB-0084</link>
		<description><![CDATA[I purchased your software expecting it to be an automatic submission but it is not. I have signed up with Decaptcher and it works but I still have to hit the Submit button. If I have to hit the submit button this is not automatic submission but manual submission. Any comments?]]></description>
		<pubDate>Mon, 24 Oct 2011 14:50:27 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=8638-UKLB-0084</guid>
	</item>
	<item>
		<title><![CDATA[How to continue submission on the new computer]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=8282-RUGJ-4319</link>
		<description><![CDATA[I want to add the same account but in a different computer, what should I do? Is it possible?]]></description>
		<pubDate>Mon, 24 Oct 2011 14:37:25 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=8282-RUGJ-4319</guid>
	</item>
	<item>
		<title><![CDATA[How to apply the credits]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=5699-RUDL-0632</link>
		<description><![CDATA[I have just purchased upgrade credits for my campaign. But I can see only free directories (150). Can you please tell me how I can install upgrades to my campaign.]]></description>
		<pubDate>Mon, 24 Oct 2011 14:24:59 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=5699-RUDL-0632</guid>
	</item>
	<item>
		<title><![CDATA[I don't remember my password]]></title>
		<link>http://www.glocksoft.net/helpdesk/kb_article.php?ref=9523-UIHC-6131</link>
		<description><![CDATA[Can you send my password to me please? I want to login and start submitting my website.]]></description>
		<pubDate>Mon, 24 Oct 2011 13:27:40 +0000</pubDate>
		<guid isPermaLink="true">http://www.glocksoft.net/helpdesk/kb_article.php?ref=9523-UIHC-6131</guid>
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